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Please feel free to E-mail us with any
questions
or concerns you may have at:
customerservice@carterbankandtrust.com
For Debit Card support, please call:
1-800-868-5762
Monday - Friday 9:00 am to 5:00 pm
*Please do not send sensitive or
confidential data (Account Numbers, Social Security Numbers,
etc.) as emails are unsecure.
Or, you can stop by any one of our convenient
locations.
Please see the
locations page for location information.
Our business hours are:
Lobby Hours
9:00 am to 1:00 pm
2:30 pm to 5:00 pm Monday through Friday
9:00 am to 12:00 pm Saturday
Drive-Thru
7:00 am to 7:00 pm Monday through Saturday
*Hours may vary by location
Debit Card Support
To report a lost or stolen debit card, please
call
1-800-523-4175
For card activation, PIN selection, and PIN
change, please call
1-866-985-2273
For debit card support, please call
1-800-868-5762
Monday - Friday, 9:00 am to 5:00 pm
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